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Policy & Terms of Use
HelloMD Answering Service
Effective Date: 2/18/2026
By using HelloMD, you agree to the following Privacy Policy and
Terms of Use.
HelloMD may collect and process information necessary to provide
answering and message-handling services, including caller names,
phone numbers, message content, call details, and email
addresses. We do not sell or rent personal information.
Information is used solely to deliver answering and message
services, communicate with clients and authorized contacts,
maintain service quality and system security, and comply with
legal obligations.
We take reasonable administrative and technical measures to
protect information from unauthorized access or disclosure.
Information is shared only as required to provide services, when
authorized by the client, or as required by law.
HelloMD is not a healthcare provider and does not offer medical
advice, diagnosis, or treatment. Messages are relayed as
received unless otherwise instructed by the client.
Clients are responsible for providing accurate instructions and
contact information, ensuring authorization to receive calls or
messages, and complying with applicable laws and regulations.
HelloMD is not liable for damages resulting from delays, missed
messages, incorrect instructions, technical issues, or
circumstances beyond our control. Message and data
rates may apply when receiving messages from HelloMD.
Message frequency may very. Text STOP to stop
messages from HelloMD No mobile information will be
shared or sold with third parties/affiliates for
marketing/promotional purposes. All the above categories exclude
text messaging originator opt-in data and consent; this
information will not be shared with any third parties
We may update this policy at any time. Continued use of services
constitutes acceptance of any changes.
Questions regarding privacy, terms, or service use should be
directed to:
info@hellomdinc.com
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